System Analysts
Own the architecture: how modules, data and integrations fit together and scale.
- Enterprise architecture
- Integration architecture
- Process mapping
- Security design
- Scalability
- System requirements
- Data modeling
- Infrastructure planning
About Intelligent ERP
Business software built by people who understand both systems and operations.
We are a software house that builds, implements and supports one product. The people who analyse your processes, write the code, test the releases and answer the phone at 2am work on the same team.
01
Accounting first
Every feature is designed from the ledger outward. If it moves stock or money, it posts.
02
Operations are specific
A tile trader and a pharmacy are not the same business. We model the difference.
03
Quiet software
Fast screens, few clicks, no surprises at month end.
01How we are structured
Every discipline an ERP needs, under one roof.
Analysis, engineering, quality, operations, design, AI, implementation and support — each with a clear remit.
Business Analysts
Translate how your business actually runs into requirements engineers can build.
- Business process analysis
- Requirements elicitation
- Workflow mapping
- BRD & FRD
- User stories
- Acceptance criteria
- Process improvement
- Stakeholder communication
Senior Full Stack Developers
Build the product end to end, from the ledger engine to the POS interface.
- Frontend architecture
- Backend architecture
- APIs
- Databases
- Integrations
- Cloud
- Security
- Performance
- Scalability
SQA Team
Nothing reaches production until the numbers, workflows and edge cases hold.
- Functional testing
- Regression testing
- API testing
- Performance testing
- Security testing
- Automation testing
- Cross-browser testing
- Mobile responsiveness
- Release validation
DevOps / Cloud Engineers
Run the platform: deployments, monitoring, backups and recovery.
CI/CD pipelines · Monitoring & alerting · Backups · Disaster recovery · Capacity planning
UI/UX Designers
Make dense operational software fast to learn and fast to use.
User research · Interaction design · Design system · Usability testing
AI Engineers
Build Intelligent AI: grounded answers, exception detection and forecasting.
Retrieval & grounding · Anomaly detection · Forecasting models · Evaluation
Customer Success
Stay with you after go-live so adoption keeps growing.
Health reviews · Training · Adoption planning · Renewals
Implementation Consultants
Migrate your data, configure the system and get your team live.
Data migration · Configuration · Opening balances · Go-live support
24/7 Support Team
Real people, around the clock, who know the product and your setup.
Ticket handling · Remote troubleshooting · Priority escalation · Knowledge base
0224/7 Support
Your ERP should not sleep before your business does.
When the store is open at 11pm or month-end runs past midnight, there is a person on the other end who knows your setup.
Coverage, every hour of the day
24 / 24 h staffed
Every hour is staffed. Shading shows typical ticket volume.
- Stores openPOS terminals online across 6 branches
- Month-end closeFinance posts accruals past midnight
- Critical ticket 02:14Engineer on call joins at 02:21
Escalation path
- L1
Support engineer
First response
- L2
Product specialist
Configuration & data
- L3< 15 min*
Engineering on call
Critical incidents
*Enterprise SLA target for critical incidents. Plan-specific terms apply.
Included in support
24/7 technical support
People who know the product, any hour.
Ticket system
Every request tracked to resolution.
Priority escalation
Critical issues go straight to senior engineers.
Knowledge base
Step-by-step guides for every module.
Implementation support
From configuration to go-live.
Remote troubleshooting
Screen-share sessions with your consent.
Enterprise SLA
Contracted response and resolution times.
Customer success manager
A named owner for your account.
Training sessions
Role-based training for finance, sales and store teams.
User onboarding
Guided setup for every new user.
Careers
Build software that businesses run on.
We hire analysts, engineers, testers and consultants who care about getting the numbers right.
See your whole business in one place.
Discover how Intelligent ERP can connect finance, sales, inventory, operations and customer communication in one intelligent cloud platform.
Closing entry
FY 2026
- FinanceDouble-entry ledger
- Sales & POSPosted on sale
- InventoryValued at landed cost
- OperationsLinked documents
- CustomersStatements on WhatsApp
One platformDifference 0.00